At Vero ("we," "our," or "us"), your privacy and confidentiality are of the utmost importance. This Privacy Policy explains how we collect, use, protect, and disclose personal information when you visit our website or use our services.
By using our website or engaging with us, you consent to the practices outlined below.
Updated and effective as of: July 22th, 2025
We may collect the following types of personal information:
- Personal Identifiers: Name, email address, phone number, mailing address.
- Travel Preferences: Interests, dietary needs, accessibility requirements, dates, destinations.
- Payment Information: Billing details, transaction history (processed via secure third-party platforms).
- Communication Data: Emails, messages, feedback, consultation notes.
- Technical Data: IP address, browser type, device, cookies, and usage logs.
We only collect the data we need to deliver exceptional, customized service.
We use your information to:
- Design and personalize your travel experience.
- Communicate with you about inquiries, consultations, or reservations.
- Coordinate services with trusted third-party providers.
- Improve our website and customer experience.
- Comply with legal obligations.
We do not sell, rent, or share your personal information with unaffiliated third parties for marketing.
We may share limited personal data with trusted partners (e.g., hotels, chefs, transportation providers) strictly to facilitate your travel arrangements.
These third parties are contractually obligated to protect your information and use it only for the agreed purpose.
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or loss. This includes:
- Secure servers and encrypted communications.
- Strong password protocols and access controls.
- Limiting access to only those who need it.
However, no method of transmission over the Internet or storage is 100% secure, and we cannot guarantee absolute protection.
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or loss. This includes:
- Secure servers and encrypted communications.
- Strong password protocols and access controls.
- Limiting access to only those who need it.
However, no method of transmission over the Internet or storage is 100% secure, and we cannot guarantee absolute protection.
We retain your information only as long as necessary to fulfill the purposes described in this policy and to comply with legal, tax, or regulatory obligations.
If you request deletion of your data, we will honor that request unless otherwise required by law.
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors. If we learn that we’ve received data from someone underage, we will delete it promptly.
As a business serving international clients, your information may be stored or processed in countries other than your own. We take steps to ensure that appropriate safeguards are in place when transferring data cross-border.
We may update this Privacy Policy from time to time. Any changes will be posted here, and the “Effective Date” at the top will be updated. Continued use of our services constitutes acceptance of the updated policy.
If you have questions, requests, or concerns regarding your personal data or this policy, please contact:
Vero
[Email Address]
[Phone Number]
[Company Address, if applicable]
We are committed to handling your information with care, discretion, and professionalism.
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